Employee Performance Reviews

What Managers Should Know About Employee Performance Evaluations

Dear Manager,ingrid-cliff-copywriting

Employee Performance Reviews can be one of the best tools to boost performance, improve morale and increase productivity … if they are done well.

But too often people just fill in the forms and wonder why they didn’t get the results they were looking for. Or, they are suddenly faced by an employee in tears, or who gets angry during their performance appraisal. Or, they have to deal with a poor performer. These everyday events can trip up the most experienced managers – and derail your whole performance review process unless you know what to do.

So, where do you find out how to conduct employee appraisals that work? Most resources on the market are full of complex theories or require expensive software.

… And to make it worse they are only designed for big business – assuming massive human resource management departments and extensive administration staff to make the system run.

Small business and most managers simply don’t have the time or the money to deal with employee performance appraisals that way. And a cut-down system just doesn’t match the needs of small business and small business owners.

Wanted: Performance Management Systems that are …

  • Simple to Implement
  • Easy to manage and don’t need stacks of administration
  • Quick, effective and makes a difference
  • Ready to go with all of the templates and procedures
  • Clearly explained in simple English
  • Full of short, quick and easy tips to get the best out of performance reviews – not pages of useless “waffle.

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Designed for Small Business


Employee Performance Reviews – Tips, Templates and Tactics is specially designed to meet the needs of small business.

To give you a bit more background – my name is Ingrid Cliff and to tell you a bit about myself I was a Human Resource Manager for 25 years in a range of different public and private sector companies ranging from just over 100 workers to 7000 employees in my largest agency.

I have a Degree in Psychology and Industrial Relations and my professional experience includes having worked in places as diverse as the Qld Industrial Commission as Research Officer to the Commission. I have been the Director of Human Resources for a large State Government Department as well as HR Manager for an aggressively expanding private sector company with offices across Australia.

One my areas of expertise was performance management and I implemented or improved the performance management systems in each workplace I worked with. How I would do that was work with each company to create the system that was right for them and their culture – train managers and their team members on performance reviews, and then sit with each manager as their personal coach during their first round of reviews.

Hundreds of performance reviews … trained thousands of people!

That means I have been part of literally many hundreds of reviews over the years and have trained a few thousand people. But I didn’t just teach, I also applied these same concepts to my team in HR and in once case I had a team of superb professionals, so I know what it is like to be afraid of some conversations and trying to juggle diaries to make time for performance reviews amongst your deadlines.

I’ve taught performance management …
I’ve lived performance management …
I’ve done performance management.

I have in-the-trenches hands on experience of employee evaluations – so know all the tips and tactics to make them work.


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So, What Precisely Do You Need to Know About Employee Performance Reviews?

Doing great performance reviews can be made easier by knowing exactly what you need to do … and what to avoid.

Would you like to know?

  • The 4 stages of performance management (everything else is just window dressing),
  • Powerful reasons for both managers and employees to conduct performance reviews,
  • How to get your employees “buy-in” to the performance review process,
  • 13 things you MUST do before each review,
  • Why location, location, location – is not just for real estate,
  • The one key ingredient that if missing will make your employee reviews fail,
  • 10 brilliant questions to ask to get the most out of your employees,
  • How to set performance measures that actually work,
  • Tips to deal with salary and bonus issues.

… and much much more

Well you can with Employee Performance Reviews: Tips, Templates and Tactics… and that is just Chapter 1!

Client Feedback

Easy to understand and in an easy format

Michelle McKenna

What about:

  • Knowing how to conduct probation reviews – so you can quickly get a new employee up to speed in their role (and make a better assessment on whether or not they will fit).
  • The nitty gritty stuff like – what do you say first, second and third?
  • How to deal with an employee who cries, gets angry or goes silent on you.
  • What about an employee who overrates their own ability – what you need to do to bring it back into balance.
  • How should you deal with learning and development?
  • Dealing with poor performers – What do you do if someone is a nice enough person but just not performing?
  • How do you deal with someone deliberately breaking the rules – what do you do then? If you get these steps wrong you could be in for a very costly experience before the courts – it pays to get it right!
  • This pack covers all that and more! Over 78 pages of useful, practical, need to know information.

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What’s Inside

For a quick peek inside – click here to take a look at the index

In addition to all of the information we have already talked about, Your Employee Performance Review Tips, Templates and Tactics pack contains ready-to-go:

  • probation policies and templates,
  • performance review policies and templates,
  • learning & development policies and templates,
  • poor work performance policies and templates and

…all ready to be customised for your business.

It also contains quick tips and strategies to help you implement your templates in the easiest way possible.

…And it is applicable to any small business, no matter the country. This pack is simply just good employee management practice.

Instant Access

Download Now!

Your Employee Performance Review Pack

is available for immediate download.

There is no waiting around for hard copy books. In less than 5 minutes you can start implementing your employee performance review system for your business.

Your E-book comes in both PDF and WORD formatted documents – which makes it easy for you to insert your personal details such as your company name straight into your templates. Get started today!

Normally employee performance review template packs like this can cost up to $100 (and that is assuming you can find one designed for small business) – but as a special offer I am offering this pack at just $24.97 AUD $19.97 (plus GST).

Like all Heart Harmony Communication’s products we offer 100% satisfaction or your money back.

Performance review guarantee

Bonus 1: Free immediate Access to 8 Recordings of Performance Management Training (value $250)

Look, I know some people love e-books and some people prefer to be part of a training session. That’s why I have recorded 8 separate sessions in MP3 format on all of the key things you need to know about performance reviews. Each session goes for between 5 and 21 minutes and is designed so you can quickly grab the information you need.

Here’s what you will get:

Session 1: Introduction to Performance Management & Performance Management Myths (15.38 minutes)
Session 2: Legal Context – get these bits wrong and it will cost you (5.30 minutes)
Session 3: Performance Management Systems and Processes – the most common systems and processes (13.11 minutes)
Session 4: Critical preparation you need to do before each review and the most common mistakes managers make (14.56 minutes)
Session 5: Feedback, coaching and communication – how you say it makes a difference (14.27 minutes)
Session 6: Dealing with sensitive issues – tears, anger, gossip, BO and other lovely topics (20.06 minutes)
Session 7: Probation Performance reviews (8.24 minutes)
Session 8: Dealing with Poor Performance (16.16 minutes)

Bonus 2: Free Training Session Transcripts

I understand that sometimes it helps to have the transcripts of training sessions, just so you can refresh your memory on key points.

You get copies of the transcripts of each of the training sessions as part of your bonuses when you by Employee Performance Reviews: Tips, Templates & Tactics.

Bonus 3: When you download today you also get some great Human Resource articles to help grow your business:

  • How to Review Jobs That Have Changed
  • How to Conduct a Performance Review of Freelancers or Subcontractors
  • Executive Performance Reviews: Why The Boss Needs a Review
  • Are They REALLY a Poor Performer
  • 7 Ways to Help People Transition Throught Change
  • New Employee Inductions
  • Firing Tips – How to Let Someone Go Respectfully

These articles will help you deal with some other challenging Human Resource Management issues in the same simple and easy fashion.

Bonus 4: 100 Exceptional Performance Appraisal Questions

One of the most common things I get asked for, is a list of my top questions to ask during performance appraisals. Well … here are 100 of them! These questions cover:

  • Role & Outcomes
  • Satisfaction & Morale
  • Fairness & Equity
  • Learning & Development
  • Waste
  • Teamwork
  • Management
  • Clients
  • Strategic View
  • Communication & Involvement

Over $250 worth of bonuses are yours FREE when you order
Employee Performance Reviews: Tips, Templates & Tactics
for just $24.97 AUD $19.97 (plus GST).

That’s amazing value!

All you have to do is buy the pack and you will immediately be sent a download link to your documents. Then just click on the links and you are ready to go! Simple!

Have a coupon code? Enter it here and then click “Redeem Coupon”

Until 5pm Monday 30th June enter coupon code EOFY2014 – and get Employee Performance Reviews: Tips, Templates & Tactics for just $9.97 + GST


Easy (and Secure) Ways to Get Started Today … RISK FREE



Online Secure Server Via PayPal – Order online via PayPal’s Secure Server and get started within the next 5 minutes. Once your payment has been accepted we will send you a link so you download your e-manual today!




Via Mail - Simply print this ‘Mail Order Form’ and send it along with your payment. We will email you your link within 24 hours of receiving your order.

So what are you waiting for? Check out Employee Performance Reviews – Tips, Templates and Tactics. Remember you have a 100% money back guarantee at any time during the next 90 days!

Exuberantly yours



PS: As this page wraps up, imagine having me talk you through conducting your performance reviews. You can! Remember you get the e-book Employee Performance Reviews: Tips, Templates and Tactics PLUS 8 recorded training sessions all for the one low price.