heartharmony.com.au

As a business owner you can waste hours each week setting up rosters – only to have team members come back with changes they want to make (particulary during school holiday periods). This can set you into a spiral of chasing people to swap shifts to cover your roster.

A well considered HR policy should include some basic admin processes

Have a shift request book – that way if someone can’t work they should write it in the book before you do up the rosters (and remember to check and rule off the book when you do up the rosters for that week).

Get people into the habit of trying to find their own replacement from other staff if they can’t work a shift.That way they come and tell you that they are not available but Mary Joe will cover for them.

Have people initial their rosters to say that they have seen them.

Firmly and equally apply your “no show – not sick – no pay” policy.

By being clear on your rostering rules and procedures you will save hours of your precious time each week as well as reduce your overtime bill.

Until next time

Ingrid Cliff
Heart Harmony

www.heartharmony.com.au

HR Managers know that clearly written position descriptions are vital in creating a shared understanding of the expectation of any role.

Here are some key tips for writing PDs:

• Keep the language simple and conversational
• Include the context in which the role operates – for example is it part of a team or a sole position
• Explain how the role fits into the big picture – what it contributes to the overall mission
• Cover the basics such as hours of work and rostered days
• List the tasks
• Include any other requirements you may have (such as able to drive a manual car or travel overnight on business)
• List the core skills, knowledge and abilities needed to be successful in the role
• Include key selection criteria to help you decide on the suitability of a person to be chosen for the role
• Review them at least annually – roles change as people change and grow.
• Keep the the PD current.

If you would like to know more about how to manage your team go to http://www.heartharmony.com.au/hr-manual.html

Until next time

Ingrid Cliff

Heart Harmony

www.heartharmony.com.au

Business development for small to medium businesses … through human resources