heartharmony.com.au

As a business owner you can waste hours each week setting up rosters – only to have team members come back with changes they want to make (particulary during school holiday periods). This can set you into a spiral of chasing people to swap shifts to cover your roster.

A well considered HR policy should include some basic admin processes

Have a shift request book – that way if someone can’t work they should write it in the book before you do up the rosters (and remember to check and rule off the book when you do up the rosters for that week).

Get people into the habit of trying to find their own replacement from other staff if they can’t work a shift.That way they come and tell you that they are not available but Mary Joe will cover for them.

Have people initial their rosters to say that they have seen them.

Firmly and equally apply your “no show – not sick – no pay” policy.

By being clear on your rostering rules and procedures you will save hours of your precious time each week as well as reduce your overtime bill.

Until next time

Ingrid Cliff
Heart Harmony

www.heartharmony.com.au