Monday, 10 December 2007
The things we do for clients
| Client relationship management is a critical part of doing business. My "A" category clients are all super special to me and I go out of my way to do whatever it takes to help them out. This has seen me help out on stands at trade shows, unload trucks or whatever they truly needed to make their lives happier - in addition to my regular business development, copywriting and human resources work. However ... last weekend was interesting. Have a look at this photo - I would love your thoughts on whether I had gone too far to help out a client. Some background context - my clients had a float at a Christmas parade and needed help handing out brochures. I was happy to help out - but this was awaiting for me when I arrived! Until next time Ingrid Cliff Heart Harmony Business development for small to medium businesses through ... wearing bon bon costumes in street parades Labels: christmas marketing, client relationship management, customer service |








